Other Policies

Pet policy:

Our only pet friendly room is the Pullman Suite.

Dogs are the only pets we allow. There is a $30 nightly pet fee, and no more than 2 dogs are allowed per room. We do not allow dogs over 60 lbs and reserve the right to turn away pets we deem dangerous or too large.

Owners accept full responsibility for any damage caused by the pet including furniture damage, ruining of carpets by mud/soiling/chewing, or the destroying of linens or towels.

Pets should be non-aggressive and well-socialized with other animals and guests.

A pet’s vaccinations should be up-to-date and he or she free of fleas or ticks.

Pets may not be left alone in the room unattended at any time except for breakfast service and must be crated in the owner’s absence.

If the Inn operators receive a noise complaint regarding barking, you will be asked to find alternative accommodations and your reservation will not be refunded.

Pets must be on a leash when outside of the room no longer than 6 feet while on property and guests are responsible for cleaning up pet waste.

Pets brought unannounced or into non-pet friendly rooms will automatically incur a pet cleaning fee of $300.

The daily pet fee does not include any additional costs which may result from damage or the need for excessive cleaning of soiled linens, carpeting, or furniture. The condition of the room is based on the sole judgment of management upon departure. Owners accept full responsibility for any liability arising from their pet (pet damage or personal injury to hotel, hotel staff, guest, third party, or property).

Service Animals:

Only service animals defined under the ADA guidelines are exempt from pet fees and must always be under the handler’s control. Emotional support, therapy, comfort, or companion animals are not considered service animals under the ADA guidelines and will be charged the nightly pet fee. You may be asked if the service animal is required because of a disability and what work or task the animal has been trained to perform.

COVID-19 Response:

As the world has reopened, following the pandemic, we are excited to invite you to the Whistle Stop Inn Bed and Breakfast. When you are ready to travel again, we recognize that you may have a heightened awareness and expectation of cleanliness. While cleanliness is alway of the utmost importance to us, below are some changes we want to address for the safety of our guests:

Enhanced sanitation procedures are in place throughout the Inn.
All bed linen and laundry is washed at a high temperature and in accordance with CDC guidelines. Dirty linen will be bagged in the guest room to eliminate excess contact while being transported to the laundry facility.
Hand sanitizer will be available in each guest room and in public areas throughout the Inn.
Masks will be provided for guests on request.
Email check in and check out instructions and online reservations can minimize guest contact with Inn owners when requested..

SAFETY:

We want to keep our guests as safe as possible during their stay. We ask our guest to follow health guidelines regarding the spread of the virus, and we will do everything possible to make your stay with us a safe experience.

For the safety of other guests and the owners, stay home if you are not feeling well or have been exposed to someone that tested positive for COVID-19. We have updated our cancellation policy to accommodate last minute cancellations due to COVID-19. We now offer an opportunity to purchase a gift certificate in lieu of a cancellation fee or full reservation charge.

BREAKFAST:

Ensuring the safety of our customers is important. Therefore, we have modified our breakfast experience to offer different options based on our guest needs or preferences.

o OPTION 1: Guests may select a scheduled time to have breakfast served in the parlor.

o OPTION 2: Guests may choose to have breakfast on our front porch during warm weather.

o OPTION 3: Guests may choose a grab-n-go option to pick up from designated area.

If you have any questions or concerns, please call us directly at 828.354.0470. We hope you will join us at Whistle Stop Inn Bed and Breakfast for your travel adventures and Experience the Difference. In the meantime, stay healthy.

Gladys and Larry Pilarski

Whistle Stop Inn Bed & Breakfast